top of page

STORE POLICY

CUSTOMER CARE

At Honeypaw, we pride ourselves in making simple yet high value treats for the best furiend(s) in your life. After all, they give so much love, joy, loyalty and companionship, they deserve the very best. 

We handmake our products in small batches to ensure freshness. Therefore, allow 5-7 business days to prepare and ship out your order. 

Keep in mind that our products are single ingredients. Meaning, we do not use preservatives. Our treats are raw cooked using two processes: freeze-dried raw or dehydrated. That's it! Please  store each treat according to package instructions for maximum freshness and shelf-life. 

Due to the nature of our products, we do not accept returns or exchanges.

However, we have a 100% satisfaction guarantee policy! If you encounter any issues with our products, please submit a picture of the product and email us at info@honeypawfoods.com. We will be happy to assist in making your Honeypaw experience a PAWsitive one!

PAYMENT METHODS
bottom of page